Reach Out

Call, text, or submit the Book Now form to let us know what is going on. We will ask a few simple questions, including your city, how many people are in the household, and who may need to be checked or treated.

Appointment Details Are Confirmed

Once we have the information we need, we confirm available appointment times in real time by phone or text. We can immediately confirm an appointment that works for both you and your technician, so you won't have to wait for a callback.

Once your appointment is confirmed, we'll send your initial invoice and secure payment link by text. After payment is received, a technician is dispatched and will notify you when they are on their way.

Your Technician Arrives Prepared

Your technician arrives with the professional tools and supplies needed for the appointment. To keep the visit discreet, they arrive in an unmarked vehicle.

There is no need to provide household towels, brushes, or personal items. The setup is kept clean and organized, with care for your home, belongings, and family’s comfort.

Hair Is Checked and Treated Thoroughly

Each person’s hair is carefully checked for lice and nits and, when needed, treated section by section using professional tools and natural oils.

The process is meticulous and never rushed. Your technician will explain what is being done throughout the appointment so you understand each step.

You Receive Aftercare and Follow-Up Guidance

Before the appointment ends, your technician will explain how lice spreads, what actually works, and which common myths can lead families to overdo cleaning and home sanitation.

You will also receive a clear 9-day post-treatment plan, a home care checklist, and details about your follow-up visit. A clearance note for returning to school or daycare is available upon request. Your service is backed by our 30-Day Lice-Free Guarantee.*